Efficient and helpful staff, answered all questions.

The hotel staff was not very friendly.

In general the staff were nice and efficient;))

Have stayed here previously, this is a fabulous hotel, do recommend. Efficient staff and incredible location close to restaurants that were open, everything was spotless.

No.

Greatly enjoyed the way our immaculately clean room with a big bed was. Shower facilities, a hairdryer, and a bidet were a plus.

Sadly, but there was hair in some areas.

the staff at the hotel were incredibly helpful and went above and beyond to assist us during our stay in Vitoria-Gasteiz. they made us feel welcome and ensured that our needs were met. we were truly impressed by their exceptional service. we will definitely stay here again in the future.

Fantastic room(s), huge apartment-style place, very clean, modern, and very good value for the money we paid. All the basics are perfect: bed, shower, facilities, etc.The restaurant on the ground floor was an excellent experience, we had the tasting menu because it was cold out and we were too lazy to go back into town, it was a pleasant surprise. Not cheap but excellent service.

It's actually quite a long walk into town. It's a beautiful walk, and lovely but not the kind of thing you want to do back-and-forth twice in a day...Also there was an engagement party the night we were there and the lobby had a very loud party during the first part of the evening, but luckily with the double doors shut in the room you couldn't hear it. If you're young and don't mind walking, I still think this hotel is an excellent choice.

The apartments are new and percfect for a business or vacation trip.

I had a very pleasant stay at Jardines de Uleta. The modern and colorful glass building added a unique touch to the hotel. The room layout was comfortable and the beds were cozy. The staff members were always helpful and accommodating, making me feel welcome throughout my stay. The rooms were clean, and I appreciated the dinner in the hotel restaurant as well as the excellent breakfast. I would recommend this hotel for its comfort, cleanliness, and friendly service.

Space and layout of rooms

Coffee / tea making facilities in room were not topped up after the initial supply was used up. We did mention this to the staff on checkout.

Loved hotel design, the facilities and enormous space in the one bedroom apartment we we stayed in. The quality of bathroom towels to the bed linen and comfort of the beds was outstanding. Also liked that they provided complimentary toiletries bags with toiletries and the complimentary water and tea/coffee facilities/machine. Impressed by the well equipped kitchen with dishwasher, microwave, stove and washing machine. Would recommend hotel.

A little out of the city

I recently stayed at this luxurious 4-star hotel and I must say, I was thoroughly impressed. The hotel is located in a beautiful residential area, tucked away from the hustle and bustle of the city. It offered a serene and peaceful atmosphere, perfect for a relaxing getaway. The staff went above and beyond to ensure my comfort, providing excellent room service and catering to all my needs. The room itself was incredibly spacious, with modern decor and impeccable cleanliness. I particularly loved the rooftop terrace, which boasted breathtaking views. the hotel provided enhanced comfort and quality services, making my stay truly unforgettable.

I would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

It had a rating of fabulous when we booked it and it lived up to that rating

excellent appartment [high spec and clean - seemed brand new], friendly and helpful staff, bike hire.

Piped music in corridors

Airy, huge unit with a big bed, great shower plus sofa.

Loved the spacious and modern room. The rooftop terrace had breathtaking views. Walking through the surrounding neighborhoods was picturesque.

The location was far from the city center. The staff was unhelpful and not very friendly.